Contact UK Visas and Immigration for help

Get a refund of your immigration health surcharge

Check if you can get a full or partial refund for the immigration health surcharge (IHS).

Check if you will get a refund automatically

You do not need to contact UKVI to get a refund if:

you cancelled your application
your application was refused
you paid twice for the same period – for example, when extending or switching your visa
you got less time on your visa than you applied for

It will be automatically paid to the account or card you paid with. This can take up to 6 weeks.

If someone else paid the IHS on your behalf, they will get the IHS refund.

Check if you need to apply for a refund

There are different ways to apply for a refund if:

you are a student with a European Health Insurance Card – apply online for a refund
you have an S1 certificate – contact the NHS Overseas Healthcare Services team

If you are eligible for a refund because you work in health and care

You need to contact UKVI to get a refund if both of the following apply:

you are an eligible medical professional
you have a Skilled Worker or Tier 2 visa

If not, you may need to apply online instead. Check how to get an immigration health surcharge refund if you work in health and care.

Contact UKVI

Contact UKVI if either:

you did not receive your refund within 6 weeks
you are an eligible medical professional and you have a Skilled Worker or Tier 2 visa

UK Visas and Immigration contact centre
Telephone: 0300 790 6268 - select option 2
Monday to Thursday (excluding bank holidays), 9am to 4:45pm
Friday (excluding bank holidays), 9am to 4:30pm
Find out about call charges