Check when you will get your visa decision
UK Visas and Immigration (UKVI) contact centre staff can only give you an update on the status of your visa application if both of the following apply:
- it has taken UKVI longer than usual to process your visa application
- UKVI has not already contacted you about your application
Check how long UKVI usually takes to process your type of visa application
How long it takes to process your visa depends on the type of visa you applied for.
You can use an online service to check your visa processing time if you applied for a visa to:
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study
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visit as a tourist or see family and friends
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work or attend a business event
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lecture, carry out research or do an academic or clinical placement
You can also use the online service if you applied for a visa as a British National Overseas (BNO) with connections to Hong Kong.
If you do not have one of these visas, you’ll need to find the processing time for your type of visa.
If you paid for a faster decision using the ‘priority service’ or ‘super priority service’
Find out how long it usually takes to process your visa application if you paid for the priority or super priority service.
Check if UKVI has already contacted you about your application
UKVI will send you an email or letter:
- when UKVI has made a decision on your application
- if your application will take longer than usual to process
If you cannot find the email in your inbox, check your junk or spam folder.
Contact UKVI
UKVI contact centre staff cannot tell you when you will get your visa decision.
UK Visas and Immigration contact centre
Telephone: 0300 790 6268 - select option 2
Monday to Thursday (excluding bank holidays), 9am to 4:45pm
Friday (excluding bank holidays), 9am to 4:30pm
Find out about call charges
Your answers
- 2. What do you need help with?
- Checking when you will get your visa decision
- Change 2. What do you need help with?