Complain about a school or childminder

6. Childminders

Childminders registered with a childminder agency

You can complain to the childminder agency if you can’t solve the problem by talking to the childminder.

The agency will tell you how you can make a complaint.

You can get the contact details of the agency from the childminder’s certificate of registration. The childminder must display the certificate where they work and show it to you if you ask.

Childminders registered with Ofsted

You can complain to Ofsted if you can’t solve the problem by talking to the childminder or agency.