The CMA is carrying out a market study into care homes for the elderly, to review how well the market works and if people are treated fairly.

Case timetable

Date Action
1 December 2017 Statutory deadline
November 2017 Expected publication of final report
1 June 2017 Statutory deadline for interim report
May 2017 Expected publication of interim report
16 January 2017 Deadline for responses to the statement of scope
2 December 2016 Launch of market study


Responses to statement of scope

Launch of market study

2 December 2016: The CMA has launched a UK-wide market study into care homes (including nursing homes) for the elderly. It will examine how well the market is working, including whether care home providers are treating residents and their representatives fairly.

We’re inviting comments on the issues raised in the statement of scope, including from interested parties such as care home providers and their representatives, charities representing older people and consumer groups.

We also want to hear from care home residents and their relatives who feel they may have been treated unfairly by a care home, because of concerns about the fairness of a care home’s contract terms or practices. More details including how to report your experiences can be found on our reporting page.

Comments on the issues raised in the statement of scope should be sent to by 5pm on 16 January 2017.

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