Buying things from Europe after Brexit

There may be changes to things like your consumer rights and how much tax you need to pay when you buy products or services from the EU, Norway, Liechtenstein and Iceland from 31 October 2019 if there is a ‘no-deal Brexit’.

Consumer rights

When you buy things from companies based in the UK, your consumer rights will be the same after we leave the EU.

Check the terms and conditions before you buy. Contact the UK European Consumer Centre for help with problems buying from an EU country.

If the UK leaves the EU without a deal, you may have to deal with the court system in the country you bought from to get compensation.

Making payments

If there’s no deal, you may be charged more for using credit or debit cards to pay for things in euros when you buy from companies in the EU, Iceland, Liechtenstein or Norway. Payments may also take longer.

Package holidays bought from EU companies

When you buy package holidays from EU businesses you’ll be covered if the company goes bust, as long as the business operates in or actively sells to people in the UK. If they’re not established in the UK or do not obviously direct their business at UK customers, check the terms and conditions to make sure you know what will happen if the company goes bust. Check with the company if you’re not sure where they’re based.