Getting your BRP

How you get your biometric residence permit (BRP) depends on where you made your visa or immigration application.

If you applied from inside the UK

Your BRP will be sent to you by courier. You do not need to collect it.

You’ll usually receive it within 7 to 10 days of getting your ‘decision letter’ from the Home Office saying that you can remain in the UK. If it does not arrive, you can report your missing BRP online.

Your BRP will be sent to the address you gave in your application. If you want it to be sent elsewhere, you need to update your address before you receive your decision letter.

If you applied from outside the UK

Collect your BRP once you’re in the UK.

You must do this before the vignette sticker in your travel document expires or within 10 days of arriving in the UK, whichever is later.

Check your decision letter. It will tell you to collect your BRP from either:

  • a named Post Office branch
  • your sponsor, if you chose this option when you applied

You must be over 18 to collect a BRP.

You can get a fine of up to £1,000 if you do not collect your BRP.

What you’ll need

Bring your passport or travel document with your vignette sticker in when you collect your BRP.

You’ll get your vignette sticker when your visa application is approved. You have permission to come to the UK within 30 days of getting it.

Collecting a child’s BRP

You must be nominated to collect a child’s BRP, even if you’re the child’s parent.

The Home Office will tell you within 5 working days if you’re approved to collect the child’s BRP.

You do not need to be nominated if you’re also collecting your own BRP and you are named on your child’s vignette sticker.

Collecting your BRP from a different Post Office branch

You can choose to pick up your BRP from a different Post Office branch. You’ll need to arrange this at the branch and pay a fee.

Check that the Post Office branch you want to use offers a ‘BRP collection service’.

If you cannot collect your BRP

You can nominate someone else to collect your BRP if you have a serious illness or disability that prevents you from collecting it.

The person you nominate must have one of the following:

  • a passport
  • an EU national identity card
  • a BRP

You can get someone to make the nomination for you, for example a legal representative, charity, employer, college or university.

You’ll be told within 5 working days if the person you nominate is approved to collect your BRP.

If you change your mind, you can still collect your BRP yourself or you can nominate a different person. You do not need to cancel the original nomination.

Nominate someone

If you have problems collecting your BRP

Tell the Home Office if you cannot collect your BRP for any reason, for example:

  • you went to collect it from the Post Office and it was not there
  • you’ve lost your passport or travel document, or cannot prove your identity
  • you do not know which Post Office to go to because you’ve lost your decision letter

The Home Office will email you within 5 working days to tell you what to do next. It’ll take longer if you do not give an email address.

Report now

If there’s a problem with your BRP

Report any problems with your BRP within 10 days of collecting it.