1. Overview

Some properties are eligible for discounts from the local council on their business rates. This is called ‘business rates relief’.

Rates relief is handled differently in Scotland, Wales and Northern Ireland.

You have to apply for some types of relief:

Exempted buildings and empty buildings relief is automatically applied by your local council.

Some local councils give extra discounts. For example, you may be able to get hardship relief or transitional rate relief if your business meets certain criteria.

Contact your local council if you’re not getting a relief you think you’re entitled to.

If your premises are affected by local disruption

You may get a temporary reduction in your business rates if your premises are affected by severe local disruption (eg flooding, building or road works).

Contact the Valuation Office Agency (or your local assessor in Scotland) to find out if you can claim.