3. What your agency must give you

Your agency must give you written terms of employment before looking for work for you.

These should include:

  • whether you’re employed under a contract for services or a contract of employment
  • your notice period
  • your pay
  • your holiday entitlement

When you’re offered a job the agency must tell you:

  • your start date
  • how long the contract is likely to last
  • the type of work
  • about any expenses you may have to pay
  • the location
  • your hours
  • about any health and safety risks
  • about any experience, training or qualifications needed for the role

If your agency changes your terms

An agency can’t change your terms and conditions without telling you. If you agree to changes you must be given a new document with the full details of the changes and the date they changed.

An agency can’t give information about you to any third parties (including current employers or hirers) without your permission.