Family: customer service standards
Updated 7 September 2023
Information on our customer service standards for family visas.
Category | Inside the UK | Outside the UK |
---|---|---|
Adult coming to be cared for by a relative | 8 weeks | 24 weeks |
Child | 8 weeks | 24 weeks |
Parent | No service standard | 24 weeks |
Partner or spouse (meeting minimum income and English language requirements) | 8 weeks | 24 weeks |
Partner or spouse - private life (minimum income and English language not required) | No service standard | No service standard |
Family reunion | No service standard | 60 days |
See our current average processing times for visa applications including information on when the processing time starts from inside and outside the UK.