How to contact the Youth Justice Board Placement Service about a child or young person in, or sentenced to, custody
When a child or person under 18 is remanded or sentenced to custody, the Youth Justice Board for England and Wales decides where to place them. You can find out more about this process in the Placing young people in custody: guide for youth justice practitioners
Telephone: 0845 363 6363 to contact the Youth Justice Board Placement Service for custody placement and information.
You will be presented with a number of options that you will need to select before you are put through to the right person:
- to report a serious or significant incident please press 1
- to book in a re-remand please press 2
- to make a new placement please press 3
- to discuss early release, licences, sentence calculation or temporary release please press 4
- for all other enquiries please press 5
Please carefully select the correct option in order to reach the correct area, otherwise you may be asked to re-dial.
Where possible all documents should be sent using Connectivity. If this is not possible, documents can be sent using Secure eMail. Follow this link to register to use Secure eMail and then use the relevant address listed below.
In exceptional circumstances, you may send documents by fax but should phone us first on 0845 363 6363 to discuss and obtain the fax number. The document being faxed will be converted to an Adobe PDF file, which can be uploaded to the child or young persons file.