1. Report your vehicle as stolen

Tell the police and your insurance company straight away if your vehicle has been stolen.

Call your local police station

Dial 101 and ask to be put through to your local police.

Make sure you have your vehicle’s:

  • registration number
  • make and model
  • colour

You’ll get a crime reference number. You’ll need this when you call your insurance company.

The police will tell DVLA about the theft and if the vehicle is found.

Call your insurance company

Your insurance company will tell you how to make an insurance claim.

Tell DVLA if your insurance company pays out

If your insurance company pays out a claim for your stolen vehicle, you must tell DVLA it’s been sold to the insurance company.

If your vehicle had a personalised registration number that you want to keep, you need to get it back before you tell DVLA that you no longer own your vehicle.

You can tell DVLA online or fill in section 9 of your log book (V5C). Send this to DVLA with a letter saying when the payment was accepted and details of your insurance company.

You’ll need to give the remaining part of your log book to your insurance company.

If your insurance company asks for the whole log book then you’ll need to send a letter to DVLA including:

  • the details of your insurance company
  • the date of the claim
  • your registration number
  • the make, model and colour of your vehicle
  • your signature

Send your letter to:

DVLA
Swansea
SA99 1BD