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You can appeal to the Environment Agency if your water company has refused to provide a public sewer connection. Or if you want to dispute when they will provide the sewer by.
This guidance supports water companies and heat network developers to use waste heat from sewers as a form of low carbon heat to supply for heat networks and determine an appropriate exclusion zone.
Your local council is responsible for public drains - report a blockage.
How to meet the general binding rules or apply for a permit if you have a septic tank or treatment plant - fees, application forms and exceptions
How to meet the general binding rules if your septic tank or small sewage discharge treatment plant releases (discharges) waste water to a surface water.
How to meet the general binding rules if your septic tank or small sewage treatment plant releases (discharges) waste water to the ground.
Environment Agency regulatory position on unpermitted discharges from water and sewerage company (WaSC) sewerage networks due to groundwater infiltration into sewers.
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