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Work towards creating a service that solves a whole problem for users, working with other teams and organisations where necessary. Design and develop your service around the needs of users, not around technologies or pre-selected solutions. This includes generative artificial...
Thisguide provides an overview of the best available evidence on inclusive service delivery
The government technology and service design standards that GovTech Catalyst funded challenges must meet.
Find out about Managed Service Companies and Managed Service Company Providers, including how to identify them and their role in tax avoidance schemes.
See the minimum requirements for services for offenders, defendants, victims and courts.
How to apply the Service Standard and where to get help.
Develop a deep understanding of users and the problem you’re trying to solve for them.
Performance data against the regulator's service standards for each financial year
Grievances and disciplinary action at work can be solved by informal discussions, formal procedures, mediation, conciliation or arbitration.
The UK government's design principles and examples of how they've been used.
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