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• Updated: 25 October 2023

Visiting a prisoner: visiting times, keeping in touch by email, telephone or letter, banned items and sending money to a prisoner by debit card or online bank transfer

• Letters, video and telephone calls

  Letters You can contact a prisoner by writing to them. Write the person’s…

• Email and social media

  Prisoners are not allowed to access social networking websites (such as…

• Banned items

  You must not send or give anything to a prisoner that: is indecent or…

• Sending money

  You can send money to someone in prison by making an online payment by…

• Visiting someone in prison

  You can make an online request to visit someone in prison in most cases.…

Statement on the designation of Tier 1 on-demand programme services published in accordance with section 368HB(3) of the Communications Act 2003.

• Updated: 24 February 2026

Media Act implementation will bring the UK’s largest video-on-demand services under regulation by Ofcom to better protect children and the most vulnerable

• Updated: 24 February 2026

Rules for UK and EU broadcasters and video on-demand services

• Updated: 31 December 2020

Video-on-demand streaming services to meet subtitling, audio description and signing requirements that traditional broadcasters already follow

• Updated: 24 February 2026

How to book and make a secure video call with somebody in prison.

• Updated: 23 July 2024

The Government is introducing legislation to allow people to use video-conferencing technology for the witnessing of wills being made.

• Updated: 12 January 2022

Get help to classify electrical equipment such as communication equipment, cameras, and their parts and accessories.

• Updated: 7 August 2023

Guidance for using automated grading techniques for beef carcase classification

• Updated: 13 October 2025