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The home of Driver and Vehicle Licensing Agency on GOV.UK. We’re the Driver and Vehicle Licensing Agency (DVLA), holding more than 50 million driver records and more than 40 million vehicle records. We collect over £7 billio…
The home of UK Visas and Immigration on GOV.UK. UK Visas and Immigration is responsible for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national se…
The home of HM Land Registry on GOV.UK. We register the ownership of land and property in England and Wales.
…As the UK’s biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.
Following a review, the CMA has recommended protecting people who pay for their energy upfront for longer with an adjusted price cap.
The home of HM Passport Office on GOV.UK. HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.
Heat network customers to get better protections over energy bills.
We are seeking views on proposed measures to address consumer protection issues for people who claim tax refunds through repayment agents.…
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When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
This tax information and impact note is about the removal of a taxpayer’s ability to legally assign to a third party their income tax repayments
A letter encouraging suppliers to work with their school customers to prepare for changes to data protection legislation.
Guidance for CCS customers on the changes to CCS commercial agreements and the actions customers need to take on call-off contracts to comply with General Data Protection Regulation
Tells HM Passport Office staff how to deal with passport applications for customers who hold British protected persons status.
If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
The CMA is calling on Groupon to make swift changes to how it treats customers to ensure that it is complying with consumer protection law.
Technology Secretary Michelle Donelan has secured a further agreement with telecoms companies to protect vulnerable customers as landlines are upgraded.
Business expenses you can claim if you're self-employed
This policy paper explains how taxes paid by employees and customers are protected in insolvency procedures commencing after 1 December 2020.…
The Network Operator Charter sets out a voluntary agreement between the government and the operators of telecoms networks to protect vulnerable customers through the migration from copper to digital landlines.
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