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Register to vote Register by 18 June to vote in the General Election on 4 July.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
A collection of documents reporting on our work in 2020 to 2021 and setting out our plan for 2021 to 2022.
The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey.
Find out how the Rural Payments Agency (RPA) handles your personal data
How to carry out checks on your business and customers, and what records you must keep to prevent money laundering.
Guide for suppliers on a Crown Commercial Service (CCS) commercial agreement, who supply common goods and services to the public sector.
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.
Information to help you protect, manage and enforce your intellectual property (IP) rights in Indonesia.
Advice for British people living in Indonesia, including information on health, education, benefits, residence requirements and more.
Guidance on how UK Visas and Immigration processes information supplied as part of customer research surveys.
This toolkit includes short and long-form templates for preparing a national report on implementing international humanitarian law.
Immigration staff guidance on sponsorship customer service standards.
This policy paper considers the impacts of the next phases of Making Tax Digital.
The IPO customer charter sets out our approach to supporting innovation and creativity through excellent customer service.
Documents that we may need to see about you and your company as part of our due diligence processes
SLC Customer Panel focused on customer expectations for the first session of the new year.
Our Chief Technology Officer Kean Jones reflects on how we’re working towards smooth and seamless technology for our customers.
Find out about the Office of the Public Guardian's customer research privacy policy and how we collect and process your data.
What our customers can expect from us and what we need our customers to do.
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