Research and analysis
SIA customer satisfaction report for 2025
A report summarising the results of the SIA's 2025 customer satisfaction survey.
Documents
Details
Our customer satisfaction surveys tell us how well we are doing at delivering our services. We use the information we gain from these surveys to identify ways in which we can improve.
This report provides a summary of what we found out from the survey we conducted in June and July 2025.
Updates to this page
Published 24 November 2025