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Restrictions during lockdowns impacted where we could spend our money, pushing up the proportion of online retail sales to an all-time high. This article analyses RSI, CHAPS, and Revolut data to explore what people were spending their money on from...
This research explored the attitudes and experiences of individuals shopping online, including misrepresentation or undervaluation, and consumer awareness of VAT and customs requirements.
New laws to be introduced to ban unavoidable hidden fees to force businesses to be upfront with customers
Information on methods used by fraudsters to target members of the public when using online financial and retail services.
VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
Rules for online and distance selling for businesses
Facts relating to e-commerce and web sales
What you need to do now that the eCommerce Directive no longer applies to the UK.
This article compares the trends and emerging patterns between retail sales data and internet access data, looking specifically at the growth in online sales.
This is the official one-stop shop for businesses on child online safety.
How to pay the VAT due on your One Stop Shop VAT (OSS) Return and how long it takes for your payment to reach HMRC.
Product Recall for 24H Outdoor Online Store Life Jacket sold via AliExpress presenting a serious risk of drowning.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
VAT, duty and customs declarations for goods received by post or courier - paying, collecting your goods, getting a refund and documents.
How to pay the VAT due on your Import One Stop Shop (IOSS) VAT Return and the time it takes for your payment to reach HMRC.
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