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Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations.
Your standard sales contracts must be ‘fair’ or you will not be able to…
You cannot enforce unfair terms in a consumer contract, or unfair consumer…
Your standard contract would be unfair if you try to not take…
Your customers have implied rights when buying your goods or services.…
Things to consider when buying or using cosmetics.
If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
How to assess and report B2C and B2B electrical and electronic equipment (EEE) and waste electrical and electronic equipment (WEEE) products.
Complying with consumer law when selling or marketing goods, services and digital content.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Ensuring you get what you pay for.
What is involved in regulatory judgements and gradings
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