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Doorstep selling, regulations, written notice of the right to cancel, exemptions, penalties

Employment Appeal Tribunal Judgment of Lord Fairley on 21 January 2026.

• Updated: 4 February 2026

Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations.

• Overview

  Your standard sales contracts must be ‘fair’ or you will not be able to…

• Unfair consumer contracts

  You cannot enforce unfair terms in a consumer contract, or unfair consumer…

• Unfair business contracts

  Your standard contract would be unfair if you try to not take…

• Implied and statutory rights

  Your customers have implied rights when buying your goods or services.…

VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.

• Updated: 26 April 2016

Get help to classify various types of wood for import and export.

• Updated: 10 March 2023

Sell door to door or in the street without a stall, eligibility, how to apply, penalties

Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.

• Updated: 30 September 2022

Find out what you need to do when importing goods from outside the UK to a customs warehouse.

• Updated: 2 February 2026

Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks