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Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations.

• Overview

  Your standard sales contracts must be ‘fair’ or you will not be able to…

• Unfair consumer contracts

  You cannot enforce unfair terms in a consumer contract, or unfair consumer…

• Unfair business contracts

  Your standard contract would be unfair if you try to not take…

• Implied and statutory rights

  Your customers have implied rights when buying your goods or services.…

VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.

• VAT and duties

  VAT is a tax you pay on most goods and services. % of VAT What the rate…

• Where you see VAT

  In shops Any VAT due is already included in the price of something you buy…

• VAT on energy-saving products

  You’ll pay a rate of either 5% or 0% VAT when certain energy-saving…

• VAT on mobility aids

  If you’re over 60, you pay a reduced rate of VAT (5%) on certain mobility…

• Tax-free shopping

  You can only buy tax-free goods from shops: in Great Britain (England,…

• Alcohol and tobacco duties

  Tobacco Duty is included in the price you pay for cigarettes, cigars and…

• Fuel Duty

  Fuel Duty is included in the price you pay for petrol, diesel and other…

• Air Passenger Duty

  Airlines pay Air Passenger Duty (APD) for every passenger who flies from…

• Insurance Premium Tax

  Insurance Premium Tax (IPT) is usually included in the price you pay for…

Register to access or add to a database of available Section 106 housing opportunities across England.

• Updated: 28 January 2026

The steps you can take to tackle an intruder or burglar in your own home - and what force you can use to defend yourself

How to buy a home: preparing to buy, deciding on a home, making offers, conveyancing, paying Stamp Duty Land Tax and making complaints.

People with a long-term disability looking to buy a suitable home on the open market may be able to do so using the HOLD shared ownership scheme.

• Updated: 3 December 2025

Buy your rented home through the Right to Shared Ownership scheme: who can apply, how to apply, costs, paying rent, buying more shares, repairing and selling your home.

Rent a property at a discount to help with the cost of saving for a deposit to buy a home. Information on who is eligible and how to apply.

Help to Buy and affordable home ownership schemes to help first-time buyers and home movers - equity loan, ISA, shared ownership

NHS Business Services Authority contact number for ordering prepaid prescriptions for 3 or 12 months at a cheaper rate than single prescriptions