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The CMA is undertaking work on consumer vulnerability.
The Consumer Forum is made up of the Competition and Market Authority (CMA) and UK consumer representative organisations.
Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.
A speech by Sarah Cardell, the CMA’s Chief Executive, delivered at the Chatham House Competition Policy Conference 2025 to launch the CMA’s 2026 to 2029 strategy.
The Consumer Forum brought together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aimed to enhance collaboration and coordination between government and regulators.
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