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  • Tony Cohen joined the Charity Commission Board in January 2019. He chairs the Audit and Risk Assurance Committee. After working as a newspaper journalist and television producer in the UK, Tony ran a television production company in the US for...

  • Ofcom is the regulator and competition authority for the UK communications industries. It regulates the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate. Ofcom works with the Department for Science,...

  • Tony Porter was appointed Surveillance Camera Commissioner in March 2014 and served until December 2020. He has a combination of business and law enforcement expertise. He is an intelligence specialist (most recently within the financial sector) and retired senior police...

  • BBC

    The BBC (British Broadcasting Corporation) is a British public service broadcaster. Its main responsibility is to provide impartial public service broadcasting in the UK, Channel Islands and Isle of Man. BBC is a public corporation of the Department for Culture,...

  • Complaints recorded by Ofcom against the largest telecoms and pay TV providers.

  • The Independent Television Commission (ITC) licensed and regulated commercial television services in the United Kingdom (except S4C in Wales) between 1 January 1991 and 28 December 2003.

  • Data showing Ofcom complaint volumes per 100,000 subscribers

  • Quarterly ranking of all major (>1.5% market share) providers for Broadband, Landline, Mobile Pay-Monthly and Pay-TV according to their rate of complaints (complaints per 100,000 subscribers)