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Research on the quality of service HM Revenue and Customs provides to tax agents.
Research on HMRC's phone line for agents, looking at the performance of the Agent Dedicated Line and ways the service could be improved.
Research to understand employers' opinions of HMRC products and services.
Report on understanding the strengths and weaknesses of the current format of EmployerTalk events.
Research on toolkits produced by HMRC to help agents reduce errors in their client's Self Assessment returns.
Research on the role agents play in the tax compliance of small and medium enterprises.
Research on why employers use HMRC's Employer Orderline to request paper copies of stationery rather than using electronic or online versions.
This report includes the annual review of the operation in 2010 of the control orders system. Date: Thu Feb 03 10:11:34 GMT 2011 Full Document…
This document contains information on: Evaluation Of The Energy Rebate Scheme – Qualitative Research With Customers
This release details movements in the international reserves of gold and assets held by the UK government.
This document contains the following information: Sixth report of the Independent Reviewer pursuant to section 14(3) of the Prevention of Terrorism Act 2005: Lord Carlile of Berriew Q.C.
2010 statistical annual of search and rescue (SAR) by military units in the UK, Falklands and Cyprus.
Information about how we use the study to co-ordinate data between government departments and access to the ethics committee reports.
This report was written by Brooke Kinsella and published on 2 February 2011. It makes a number of recommendations including anti-knife crime…
Report by PricewaterhouseCoopers on model inputs assumptions and outputs.
The UK has one of the highest levels of part-time working in Europe. Evidence shows a significant pay gap between women working full time and…
This is the report of the review of the Advisory Council on the Misuse of Drugs undertaken by Sir David Omand in December 2010.
The Pension, Disability and Carers Service survey findings for 2010/2011.
Research on what reasons pensioners contact the Pension, Disability and Carers Service.
Findings from a research project carried out by GHK Consulting and TNS-BMRB for the Pensions Client Directorate (PCD).
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