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This survey was conducted to understand the quality of the service provided by the Valuation Office Agency (VOA) to Housing Benefit Officers.
This report summarises the annual results from the 2015/2016 Property Services (DVS) Customer survey.
This survey provides evidence of the quality of the service the Valuation Office Agency (VOA) provides to Local Authorities in England and Wales.
This report considers telephony performance at the Department for Work and Pensions (DWP) and HM Revenue & Customs (HMRC).
A safety message to the fishing industry on the importance of assessing the suitability of a berth and the continued monitoring of mooring lines.
An independent review on findings after the electoral registration website went offline on 7 June 2016.
Records from the Morecambe Bay Investigation open interview sessions.
This report summarises analysis on the energy savings potential of smart technologies in UK small-to-medium-sized enterprises (SMEs).
This report summarises the findings of an evidence review on occupancy and heating patterns.
Research report to evaluate the accuracy of heat meters when subject to installation and other errors, and to provide a robust evidence base to be able to assess errors.
Capability assessment of home energy controllers, analysis of barriers to their integration, and evaluation of potential costs and benefits. This report was commissioned under DECC.
This study, commissioned under DECC, investigates the feasibility of developing a supply chain for domestic and commercial appliances that could use 100% hydrogen instead of natural gas.
Evidence report hybrid solar photovoltaic thermal panels. This report was commissioned under DECC.
Evidence report on thermal energy storage including domestic, non-domestic, inter-seasonal and large scale systems. This report was commissioned under DECC.
Evidence report on passive flue gas heat recovery devices for domestic boilers. This report was commissioned under DECC.
A qualitative study of the experiences of heat recovery in UK Energy Intensive Industries (EIIs), identifying the barriers and enablers to increased uptake of industrial heat recovery, a potential zero carbon heat source.
Evidence reports and a comparative summary on high temperature heat pumps, hybrid heat pumps and gas heat pumps.
The Building Energy Efficiency Survey (BEES) 2014–15 sets out to improve and update the evidence of how energy is used, and to provide an assessment of the abatement opportunities for all non-domestic premises across England…
This report summarises the findings of an evidence review of the energy savings, cost-effectiveness and usability of different types of heating controls.
This report provides a structured basis for consideration of pay targeting in the public sector.
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