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Universal Credit

Guidance and regulation

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  • Guidance on getting extra payments to help with the cost of living from 2022 to 2024 if you were entitled to certain benefits or tax credits.

  • You may be able to claim New Style Jobseeker’s Allowance (JSA) with, or instead of, Universal Credit, depending on your National Insurance record.

  • As one or more of your benefits has ended or will be ending soon, you need to move to Universal Credit. 

  • The amount you earn, and how often you're paid your wages, can affect your Universal Credit.

  • How Universal Credit is affected by having money, savings and investments. We call this ‘capital’.

  • If you pay for childcare while you go to work, Universal Credit can pay some of your childcare costs.

  • You may be able to claim New Style Employment and Support Allowance with, or instead of Universal Credit, depending on your National Insurance record.

  • What you can expect after applying for Universal Credit and how to use your account.

  • If you’re responsible for a child, you may be entitled to an extra amount of Universal Credit and support with childcare costs.

  • Guidance on claiming Universal Credit if you're a student.

  • Help to understand debts and deductions taken from Universal Credit payments and who to contact about your debts and deductions if you're struggling financially.

  • Information about Universal Credit for families with more than 2 children.

  • Your Universal Credit payments can be reduced if you do not complete your agreed work-related activities without a good reason. This is known as a sanction.

  • Information for existing and new Universal Credit claimants with more than 2 children.

  • Alternative payment arrangements for Universal Credit claimants who cannot manage their single monthly payment.

  • More detailed information about New Style Employment and Support Allowance (ESA) for stakeholders and claimants.

  • Financial help and support when you first move to Universal Credit from your current benefits.

  • The Universal Credit Landlord Portal allows social rented sector (SRS) landlords to verify rent, support tenants and manage payments online.

  • If you want to claim Universal Credit you must verify your identity. This guide for claimants and people supporting them explains how to do that.

  • Current education level can affect your Universal Credit if you’re a student, or if your child is aged 16 to 19 and in education.