Guidance and regulation

How the Valuation Office Agency calculates your rateable value for business rates.

• From: Valuation Office Agency
• Updated: 10 February 2023

This guidance is intended to support billing authorities in administering the 2024/25 Retail, Hospitality and Leisure Business Rates Relief Scheme.

• From: Department for Levelling Up, Housing and Communities
• Updated: 15 December 2023

The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

• From: Valuation Office Agency
• Updated: 5 April 2022

This guidance is intended to support billing authorities in administering the 2023/24 Retail, Hospitality and Leisure Business Rates Relief Scheme.

• From: Department for Levelling Up, Housing and Communities
• Updated: 21 December 2022

This guidance is intended to support billing authorities in administering the 2023 Supporting Small Business Relief scheme.

• From: Department for Levelling Up, Housing and Communities
• Updated: 21 December 2022

We have introduced a business rates holiday for retail, hospitality and leisure businesses.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 18 March 2020

This guidance is intended to support local authorities in administering the 2022/23 Retail, Hospitality and Leisure Relief Scheme.

• From: Department for Levelling Up, Housing and Communities
• Updated: 20 December 2021

The Valuation Office Agency does not usually change your rateable value if your property is in a state of disrepair. There are however, exceptions to this.

• From: Valuation Office Agency
• Updated: 20 December 2023

Guidance on the operation of expanded retail discount 2020 to 2021 coronavirus response, announced at Budget 2020.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 2 April 2020

This guidance is intended to support local authorities in administering the COVID-19 Additional Relief Fund (CARF).

• From: Department for Levelling Up, Housing and Communities
• Updated: 15 December 2021

This guidance is intended to support local authorities in administering the extension of transitional relief and Supporting Small Business (SSB) relief for small and medium properties announced at the Budget on 27 October 20…

• From: Department for Levelling Up, Housing and Communities
• Updated: 20 December 2021

Guidance for local authorities in administering the expanded retail discount 2021 to 2022 coronavirus response, announced at Budget 2021.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 4 March 2021

This guidance is intended to support local authorities in administering the Heat Networks Relief for the year 2023/24.

• From: Department for Levelling Up, Housing and Communities
• Updated: 21 February 2023

Guidance for local authorities in administering the business rates nursery discount 2021 to 2022 coronavirus response, announced at Budget 2021.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 4 March 2021

This guidance is intended to support local authorities in administering the business rates freeports relief scheme announced in the Budget on 3 March 2021.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 26 April 2024

Business rates information letters are issued by the Department for Levelling Up, Housing and Communities at regular intervals throughout the year.

• From: Department for Levelling Up, Housing and Communities
• Updated: 22 February 2022

Business rates information letters are issued by the Ministry of Housing, Communities and Local Government at regular intervals throughout the year.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 15 December 2020

This is a tool that allows local authorities to calculate their business rates levy or safety net for 2021 to 2022.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 9 May 2023

Business rates information letters are issued by the Ministry of Housing, Communities and Local Government at regular intervals throughout the year.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 3 February 2021

Business rates information letters are issued by the Ministry of Housing, Communities and Local Government at regular intervals throughout the year.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 2 October 2020