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How to ensure your terms and practices are compliant with consumer law.
Information on consumer rights for residents in care homes and their families or other representatives.
Practical advice for anti-virus software businesses that use auto-renewing contracts in the UK.
This Memorandum of Understanding (MoU) concerns the relationship between the UK Government, Scottish Government, Scottish Parliament and the Office of Communications (Ofcom), arising as a result of the Smith Commission Agr…
First published during the 2016 to 2019 May Conservative government
Guidance on the new legal duties to protect money held in 'consumer savings schemes' under the Digital Markets Competition and Consumers Act 2024.
How the Competition and Markets Authority (CMA) uses its powers to gather information about suspected breaches of consumer law.
This sets out best practice principles to ensure retailers' delivery services meet the needs of customers who live in remote communities.
Principles to help businesses in the online gaming industry comply with consumer protection law.
Principles to help to ensure food pricing display and promotional claims are meaningful and accurate.
Principles to help social media platforms comply with consumer protection law.
British Hallmarking Council guidance on selling articles of precious metal on the internet, to comply with UK hallmarking legislation.
Guidance for Trading Standards officers on how to enforce the hallmarking law.
Quick guide to the main rules covering how you compete, how you treat your customers and how you sell.
Statement setting out the CMA’s views on how the law operates in relation to contracts for wedding services affected by the coronavirus pandemic.
This guidance provides practical tips and advice to consumers on using trader recommendation sites.
Guidance for foreign exchange providers.
Guidance on the description, hallmarking and marking of bonded gold in the UK.
Under the Energy Transfer Scheme, Bulb Energy customers will be moved to existing energy supplier Octopus Energy.
A statement from the CMA on consumer protection law in relation to cancellations and refunds due to coronavirus
Explains how public enforcers can use increased powers from the Consumer Rights Act to stop breaches of consumer law.
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