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This document details the basis upon which providers are required to conduct tenant perception surveys to generate a subset of TSMs (tenant perception measures).
How RSH uses, and intends to use, its statutory regulatory and enforcement powers and certain general powers (from 1 April 2024)
What to do if you live in social housing and you have a problem with your home or landlord
This guide is a helpful guide for anyone considering applying for registration, and for those that advise applicants on applying to register as a social housing provider.
RSH guidance and forms for de/registering as a provider of social housing, notifying the regulator, and miscellaneous approvals
The forms you need to complete to apply for registration as a provider of social housing.
What you need to do it you want to make a referral to the Regulator of Social Housing.
Information about annual rent increases limit from 1 April 2024 to 31 March 2025
This report examines key themes from our regulation of social landlords over the past year, covering our governance, financial viability and consumer standards.
Our plan for undertaking landlord inspections.
If we are investigating a landlord due to suspected serious failings, we may place them on our gradings under review list.
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
This rent standard applies from 1 April 2023 to 31 March 2024
Advice for private registered providers who own or manage retirement leasehold accommodation
Frequently asked questions about the Tenant Satisfaction Measures.
How we investigate and what action we take on serious failures in landlords
Definitions for terms used in Regulating the Standards
This note summarises the Tenant Satisfaction Measure (TSM) information that all registered providers are required to publish on an annual basis.
How we will approach consumer regulation from 1 April 2024.
These video guides give insight into the work of the Regulator of Social Housing
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