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This note includes the value for money metrics that providers must report on as part of their Annual Accounts reporting and also explains how to calculate the metrics.
What you need to do it you want to make a referral to the Regulator of Social Housing.
What to do if you live in social housing and you have a problem with your home or landlord
This report examines key themes from our regulation of social landlords over the past year, covering our governance, financial viability and consumer standards.
How RSH uses, and intends to use, its statutory regulatory and enforcement powers and certain general powers (from 1 April 2024)
This guide is a helpful guide for anyone considering applying for registration, and for those that advise applicants on applying to register as a social housing provider.
Our plan for undertaking landlord inspections.
RSH guidance and forms for de/registering as a provider of social housing, notifying the regulator, and miscellaneous approvals
These video guides give insight into the work of the Regulator of Social Housing
This publication sets out the principles of the Regulator of Social Housing’s (RSH) fee-charging scheme and practical guidance about its operation.
This rent standard applies from 1 April 2023 to 31 March 2024
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
Frequently asked questions about the Tenant Satisfaction Measures.
How we will approach consumer regulation from 1 April 2024.
This note summarises the Tenant Satisfaction Measure (TSM) information that all registered providers are required to publish on an annual basis.
This guidance covers the mechanism for private registered providers to apply for exemption under the Rent Standard 2020 (the Rent Standard)
Methodology landlords may choose to follow when considering how to meet the consumer standards requirement on the provision of information to tenants.
An explanation of the information the regulator requires from private registered providers who undertake certain constitutional changes and restructures. The documents on this page are now effective (from 1 April 2024) and a…
Definitions for terms used in Regulating the Standards
How we assess issues of potential regulatory concern
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