We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
This document contains information about Tanzania to help HM Passport Office staff process passport applications.
This document contains information about Burundi to help HM Passport Office staff process passport applications.
This document contains information about Kyrgyzstan to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about services offered to Welsh speaking customers.
Tells HM Passport Office staff how to handle applications and queries from prisoners (detainees), including ex-prisoners or those out on licence, in the UK or overseas.
Tells HM Passport Office staff how to handle passport applications made using the Check & Send service.
Comparisons on passport fees around the world, including price and validity for both adult and child passports.
Find impact indicators on passport applications that were processed within target by the Identity and Passport Service.
Examples of changes introduced following customer feedback.
Examples of changes we made following customer comments before 2010.
Examples of changes we introduced in 2011 following customer feedback.
Examples of changes we introduced in 2012 following customer feedback.
The digitisation project aims to scan and digitise civil registration records for England and Wales.
Eligibility and application guidance for organisations wishing to gain access to death registration information.
This document contains information about Kiribati to help HM Passport Office staff process passport applications.
This document contains information about Honduras which will assist HM Passport Office staff process passport applications.
Tells HM Passport Office staff about name related case notes and name related automatic case notes that the system adds automatically.
Tells HM Passport Office staff how to deal with faulty passports.
This document tells HM Passport Office staff about the immigration permissions customers need to live in the UK.
This document contains information about Kosovo which will assist HM Passport Office staff process passport applications.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab and requires JavaScript).