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This document contains information about Iran to help His Majesty’s Passport Office staff process passport applications.
This document contains information about Kyrgyzstan to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to handle applications and queries from prisoners (detainees), including ex-prisoners or those out on licence, in the UK or overseas.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
This document sets out how the Identity and Passport Service (now known as HM Passport Office) will work with the Home Office.
Find impact indicators on passport applications that were processed within target by the Identity and Passport Service.
Examples of changes introduced following customer feedback.
Examples of changes we made following customer comments before 2010.
Examples of changes we introduced in 2011 following customer feedback.
Examples of changes we introduced in 2012 following customer feedback.
This newsletter provides marriage registrars in synagogues with information to help you perform your registration duties.
Information about the roles and responsibilities of authorised persons, the clergy and secretaries of synagogues for marriage ceremonies.
Eligibility and application guidance for organisations wishing to gain access to death registration information.
This document covers what happens at the General Register Office once an adoption order is received.
This document contains information about Kiribati to help HM Passport Office staff process passport applications.
This document contains information about Honduras which will assist HM Passport Office staff process passport applications.
This document contains information about Kosovo which will assist HM Passport Office staff process passport applications.
This document contains information about Jersey which will assist HM Passport Office staff process passport applications.
This document contains information about Niue to help HM Passport Office staff process passport applications.
This document contains information about Costa Rica to help HM Passport Office staff process passport applications.
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