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Detailed guidance, regulations and rules
Reports, analysis and official statistics
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Guidance for government editors and publishers about how to create and edit documents and organisation pages.
Find the best guidance and tools to meet the accessibility regulations.
Guidance and good practice for publishers on GOV.UK, including how to use publishing applications, when content belongs on GOV.UK and how to request support.
How to apply the Service Standard, check if you need a service assessment, get your service on GOV.UK and become a service assessor.
The skills and roles your digital delivery team needs for each service phase, and why you must work with teams across your organisation.
How to use data to improve your service: measuring, reporting, analytics tools and techniques.
Using Markdown to format content on GOV.UK.
Work towards creating a service that meets users’ needs across all channels, including online, phone, paper and face to face.
Service teams must publish their service’s metrics for each of the 4 key performance indicators (KPIs).
Adding links to content, making them accessible and GOV.UK's external linking policy.
Agile is the approach to project management that is used to build and run government digital services.
Which services need an assessment and how to adapt the Service Standard to different types of service.
Build a service that’s simple, intuitive and comprehensible. And test it with users to make sure it works for them.
What happens at a service assessment and what to do when you get your results.
How and when to use standups, retrospectives, sprint planning, team reviews, user stories, the backlog, and team walls.
Legal and consent requirements when doing user research.
The technical content style guide covers the style, structure and terms you should use when writing content for technical users on GOV.UK.
How to test your service with assistive technologies including screen readers, speech recognition software and magnifiers.
Provide a service that everyone can use, including disabled people and people with other legally protected characteristics. And people who do not have access to the internet or lack the skills or confidence to use it.
When to send emails and text messages to your users and how to write them.
Don’t include personal or financial information like your National Insurance number or credit card details.
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