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Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
Find out how to determine the place of supply of your services and how to deal with supplies of services which you receive from outside the UK.
Check the goods you export from the UK meet the relevant rules of origin and provide proof of where the goods originate from.
How to account for VAT if you make supplies to your customers, and you pay certain costs that you pass on when you invoice them.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
Find out how to account for VAT schemes on business gifts, samples and promotional schemes.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Find technical information about the VAT reverse charge if you buy or sell building and construction services.
To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
The Insolvency Service's commitment to our customers.
Find out about which goods and services for disabled people and people aged 60 or over that you should apply zero or reduced rate VAT.
Tips at work do not count towards the National Minimum Wage - tips and tax, what your employer has to do, advice and help, cash in hand payments
Find out how to prove the originating status of your goods and check if you can claim preferential tariff treatment.
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
Accounting for VAT using retail schemes if you're a VAT-registered business and you cannot account for VAT using normal accounting.
Find out about how we manage unacceptable behaviour consistently and fairly.
How to charge and account for VAT on the movement of goods between Northern Ireland and EU member states (VAT Notice 725).
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