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Bringing people to the forefront of the Department for Transport's policies to ensure transport systems work for everyone.
Helping DfT understand the transport needs of people who are either approaching retirement or have recently retired.
Helping DfT understand the transport needs of older people still in employment and relying on their car.
Tools for sensitive or unannounced policy areas.
Helping DfT understand the transport needs of professionals who live in urban areas with good public transport provision.
This section includes tools to help you understand a policy problem or policy area and the challenge facing you.
Helping DfT understand the transport needs of people living with their families in affluent small towns or rural areas.
List of all the tools and techniques in the toolkit.
Helping DfT understand the transport needs of people with young families balancing childcare and work responsibilities.
Helping DfT understand the transport needs of people living with their families in urban and suburban areas.
Helping DfT understand the transport needs of people who are older, likely to live alone with no car and may have one or more health conditions.
Helping DfT understand the transport needs of younger adults most likely to be students or looking for work, living in urban areas.
These cheap tools can help make policy more open.
This report details the technical approach for the development of the transport user personas for DfT.
Helping DfT understand the transport needs of people who may have mobility impairments and rely on their car more for their journeys.
Understanding the current behaviours and travel preferences of different types of transport users.
Research with people who cannot or will not use digital services: who to include, how to do it, digital inclusion scale, assisted digital personas.
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