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If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
All marketing and advertising must be: an accurate description of the…
Advertising to consumers The Consumer Protection from Unfair Trading…
There are 2 advertising codes of practice that describe how businesses…
You must describe your product accurately. This means if you make a claim…
You must check if customers want to be contacted by fax, phone, post or…
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Your standard sales contracts must be ‘fair’ or you won’t be able to…
You can’t enforce unfair terms in a consumer contract, or unfair consumer…
Your standard contract would be unfair if you try to not take…
Your customers have implied rights when buying your goods or services.…
Company sold unnecessary service plans to vulnerable customers and told them they would be charged if they cancelled
The CMA is calling on the mattress firm to change its selling practices, which could be putting unfair pressure on customers to make quick purchases
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
Doorstep selling, regulations, written notice of the right to cancel, exemptions, penalties
Find out if you’re a high value dealer and need to register with HMRC under the money laundering regulations.
A keynote speech delivered by Marcus Bokkerink, Chair of the Competition and Markets Authority, to the AI Fringe Hub.
The CMA is calling on Wowcher to change its selling practices, which could be putting unfair pressure on customers to make quick purchases.
Rules for online and distance selling for businesses
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
Find out about the registered dealers in controlled oil (RDCO) scheme.
CMA launches an investigation into the mattress firm over concerns that it could be making misleading price reduction claims
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
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