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Latest annual survey on customer satisfaction levels with NISRA
A recent independent survey has found high levels of customer satisfaction with the Security Industry Authority's licence application service.
Clients award GAD 4.7 stars out of 5 for being highly valued. The findings are from our latest client feedback exercise which surveyed our clients about GAD.
The customer satisfaction survey is used as a continuous measure of customer service satisfaction.
A report about the findings of the 2017 Compensation Recovery Unit customer satisfaction survey.
A report about the findings of the 2019 Compensation Recovery Unit customer satisfaction survey.
A customer satisfaction survey of DVLA's customers at Post Office counters.
The report details the level of customer satisfaction and provides NISRA with feedback on how it is performing and how it can make improvements. Comparisons with the previous year are also given.
Findings from a feasibility study which explores potential design options for a new measure of Jobcentre Plus customer satisfaction.
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