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Data, Freedom of Information releases and corporate reports
When to apply the off-payroll working rules (IR35) if you receive services from a worker through their intermediary.
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
If you sell a customer a product or a service, you need to give them an…
Your invoice must include: a unique identification number your company…
Your right to be paid You can set your own payment terms, such as…
How to carry out checks on your business and customers, and what records you must keep to prevent money laundering.
Our approach to working with clients and making applications.
The duties and competence requirements for building regulations that clients, designers and contractors must meet.
Collect client details, and details of capital and income, for submission to the Legal Aid Agency in criminal legal aid applications.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
The Insolvency Service's commitment to our customers.
Text Version
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
Tells HM Passport Office staff how to communicate with customers.
Customer service standards for visa applications and settlement if you're applying from inside or outside the UK.
How to account for VAT if you make supplies to your customers, and you pay certain costs that you pass on when you invoice them.
Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.
Find out the different ways you can get client authorisation including the digital handshake, Online Agent Authorisation service, paper forms and through your client's business tax account.
Find out if you’re a trust or company service provider who needs to register for supervision with HMRC under the money laundering regulations.
Guidance for CCS customers on the changes to CCS commercial agreements and the actions customers need to take on call-off contracts to comply with General Data Protection Regulation
Don’t include personal or financial information like your National Insurance number or credit card details.
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