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This section shows how to translate user needs into policy and services and how you to work collaboratively with users and specialists
Running interactive workshops with small groups can be an effective method for user research.
Tools that don't take too much time but help make more open policy.
Participants were drawn from departments with a remit to support the parliamentary processes through the provision of information
List of all the tools and techniques in the toolkit.
These cheap tools can help make policy more open.
How and when to use standups, retrospectives, sprint planning, team reviews, user stories, the backlog, and team walls.
Tools for sensitive or unannounced policy areas.
This section helps you to understand users and their needs and begin to diagnose the policy problems and challenges that you need to fix.
Report summarising the process and conclusions of a priority finding exercise which will inform the work of the Government Chemist
The authors designed, implemented and tested an action-planning tool to promote greater job search intensity
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