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Social rented sector landlords with Landlord Portal access can use automation, known as 'bots', to confirm their Universal Credit tenants' housing costs.
How to use chatbots and webchat tools to improve your users’ experience of your service.
Adapt your technology operations, finance models and cost optimisation techniques to get the most out of the public cloud.
Increase sustainability throughout the lifecycle of your technology.
Spreadsheets are a common way to share data. Use this information to help you avoid common errors, improve interoperability and create more accessible spreadsheets.
This guidance is an introduction to the Open Document Format (ODF) standard and how you can select ODF-compliant solutions.
Tips at work do not count towards the National Minimum Wage - tips and tax, what your employer has to do, advice and help, cash in hand payments
Your technology should adapt to future demands and work with existing technologies, processes and infrastructure in your organisation.
Watch our caseworkers' top tips to make sure your applications are complete and correct. Avoid more than 20 common requisition points.
This page provides support for small and medium sized enterprises (SMEs) on bidding for government contracts.
Paper and cardboard production can cause significant pollution. This guide describes industry responsibilities for preventing pollution.
This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Use data more effectively by improving your technology, infrastructure and processes.
How to choose data tools and infrastructure that are flexible, scalable, sustainable and secure.
Things to consider when buying and using products.
This guidance outlines how to make informed choices about your organisation’s reliance on cloud technologies.
The government introduced a ‘Cloud First’ policy in 2013 for all technology decisions.
A domain name is an important asset and is not protected by default. Follow these recommendations to keep your domain secure.
Don’t include personal or financial information like your National Insurance number or credit card details.
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