Guidance and regulation

How travel authorities can reimburse bus operators that carry concessionary passholders such as disabled and older people.

• From: Department for Transport
• Updated: 27 March 2024

Guidance for local authorities in England on how to assess the eligibility of disabled people for concessionary bus travel.

• From: Department for Transport
• Updated: 4 April 2013

Clarifies guidance for English local authorities on the automatic eligibility of disabled people for concessionary bus travel.

• From: Department for Transport
• Updated: 8 June 2016

• Concessionary travel: explanatory note on eligibility

  This explanatory note aims to provide clarification over the [status of…

How travel concession authorities should administer the England national concessionary travel scheme.

• From: Department for Transport
• Updated: 21 December 2010

Guidance for bus operators to appeal the level of reimbursement payments or participation in concessionary fare schemes.

• From: Department for Transport
• Updated: 9 April 2024

Guidance for local transport authorities on planning and implementing multi-operator ticketing services.

• From: Department for Transport
• Updated: 14 March 2013