Report vermin at a waste facility, industrial site or farm in England
Use this service to report vermin such as flies, rats and seagulls at waste facilities, industrial sites and farms.
This includes vermin at:
- rubbish tips
- recycling centres
- large industrial sites, factories or businesses (such as food processing plants)
- farming activity, such as poultry or pig farming
There’s a different way to:
Report vermin in other places
You cannot use this service to report vermin at:
- neighbours’ homes
- local businesses like restaurants and cafés
Contact your local council to report vermin from neighbours or local businesses.
Before you start
You’ll need to know:
- where you think the vermin are coming from
- where you noticed them
- when you noticed them
You only need to give your personal details if you’re happy to be contacted for more information.
You’ll need to give an email address if you want to:
- send photos
- get a reference number
Report vermin online
Report vermin by phone
Contact the Environment Agency to report vermin by phone.
Environment Agency incident hotline
Telephone: 0800 80 70 60
24-hour service
Find out about call charges
After you’ve reported the problem
The Environment Agency will review your report and decide if any action is needed.
You will not get updates on your report.
Find out how the Environment Agency respond to environmental incidents you report.