Report mud from a waste facility, industrial site or farm in England
Use this service to report mud from waste facilities, industrial sites and farms (for example, mud left on roads that go into or out of the site).
This includes mud from:
- rubbish tips
- recycling centres
- large industrial sites, factories or businesses (such as food processing plants)
- farming activity, such as poultry or pig farming
There’s a different way to:
Report other types of mud
You cannot use this service to report mud caused by:
- neighbours
- local businesses like restaurants and cafés
Contact your local council to report mud caused by neighbours or local businesses.
Before you start
You’ll need to know:
- where the mud is coming from
- where you noticed it
- when you noticed it
You only need to give your personal details if you’re happy to be contacted for more information.
You’ll need to give an email address if you want to:
- send photos
- get a reference number
Report mud online
Report mud by phone
Contact the Environment Agency to report mud by phone.
Environment Agency incident hotline
Telephone: 0800 80 70 60
24-hour service
Find out about call charges
After you’ve reported the problem
The Environment Agency will review your report and decide if any action is needed.
You will not get updates on your report.
Find out how the Environment Agency respond to environmental incidents you report.