Use this service to report the result from a free NHS rapid lateral flow test.
You cannot use this service to report results from either:
Report your test result
Report your test result online:
every time you do one, no matter what it is - positive, negative or void
within 24 hours of getting the result - you cannot report a result after this
You can only report one result at a time.
To use this service, you need:
a test from a box which is still in date
the QR code or ID number printed on the NHS test strip
a mobile phone number so you can get a text to confirm that the NHS has got your result
Before you start
Check the expiry date on the box the test came in. If your test is out of date:
Get help to report a test result
If you cannot use the online service, call 119 to report:
a positive test result
a void test result
You do not need to report a negative test result by phone unless you’ve been asked to do a test because you’re going into hospital.
Calls are free from mobiles and landlines. Lines are open:
- Monday to Friday, 8am to 6pm
- Saturday and Sunday, 9am to 1pm
119 provides support in 200 languages.
SignVideo is a free online British Sign Language (BSL) interpreter service for 119.
You can use the free Be My Eyes app to get help from trained NHS Test and Trace staff. Download the app, go to ‘Specialized Help’ and select ‘NHS Test & Trace’ in the ‘Personal Health’ category.
If you have a problem with your test kit
If anything in your COVID-19 test kit was missing or damaged, or you were harmed using the test kit, report the problem online or call 119.
Do not use the test kit if any part of it is missing or damaged.
How the NHS uses your data
Find out how the NHS uses your data.