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If your business faces industrial action

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Overview

If there’s a workplace dispute at your business, you should try to resolve it informally or through an impartial third party (mediation, conciliation or arbitration).

Get advice on handling disputes and conflict in the workplace on the Acas (Advisory, Conciliation and Arbitration Service) website.

You could work with a trade union to solve a dispute as well as with non-union employee representatives. You can find out more in the Acas guide to non-union representation in the workplace.

If you cannot resolve a dispute, workers in a trade union may consider taking industrial action.

A trade union can only call for industrial action if:

  • at least 50% of members eligible to vote in the ballot have done so
  • a majority of those members eligible to vote in the ballot support it (the union has to decide which members it wants to ask to take industrial action)
  • they have provided at least 10 days’ written notice of the industrial action to the employer

Types of industrial action might include a strike or action short of a strike, for example not working overtime.

If workers go on strike, you do not have to pay them for the hours lost.

Using agency workers to provide cover during a strike

You cannot hire agency staff to provide temporary work cover during a strike.

Agency workers already in place as part of your normal business can carry on as usual.

Check the rules around non-union employees and strikes.

Dismissing workers who take industrial action

As an employer, you may face unfair dismissal claims if you dismiss:

  • employees for taking part in lawful industrial action (including after that action has stopped)
  • some employees for taking part in the action, but not others

Disadvantaging workers who take industrial action (detriment)

As an employer, you may face legal action if you disadvantage a worker by:

  • penalising them for taking industrial action (for example, by cutting their hours)
  • preventing or deterring them from taking industrial action

This is sometimes known as a ‘detriment claim’.

You can still take action that would disadvantage a worker (such as disciplinary action for misconduct), so long as the main purpose is not to penalise, prevent or deter industrial action.

If your main purpose when making decisions around industrial action is to manage its impact, a worker cannot claim detriment, even if they are disadvantaged by your decisions.

Example

You offer less overtime after industrial action for business reasons. This disadvantages a worker by reducing their hours. The worker cannot however claim detriment because the main purpose of reducing overtime was not to penalise, prevent or deter industrial action.