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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

Tax Credits Manual: recent changes

Below are details of the amendments that were published on 23 August 2013
(see the update index for all updates)

| Page | Details of update | || | TCM0036090 | Customer is serving a prison sentence and Child Tax Credit is in payment.
New guidance written.
  | | TCM0042280 | Establish if a change can be made (AG).
Amended guidance. Steps 4, 19, 40 and 47 amended.
  | | TCM0052240 | Left only job, not starting new job.
Amended guidance. Steps 7 and 9 amended.
  | | TCM0054080 | Unprocessed Change of Circumstances work list (AG).
Amended guidance. Steps 22, 25, 31 and 33 amended.
  | | TCM0074140 | Storage - preparing and sending documents.
Amended guidance. Checklist amended.
  | | TCM0094090 | Using Big Word.
New guidance written.
  | | TCM0156020 | Standardised Messages - A - Appeals.
Amended guidance. New standardised message written for AC33.
  | | TCM0158020 | Standardised Messages - E - Enquiry Centres and Contact Centres.
Amended guidance. Standardised message EB01 amended. New standardised messages written for EB02, EB03 and EB04.
  | | TCM0164020 | Standardised Messages - N - Change of circumstances (Physical)
Amended guidance. New standardised messages written for ND01 to ND05.
  | | TCM0164040 | Standardised Messages - N - Change of circumstances (other).Amended guidance. New standardised message written for NX38.
  | | TCM0166020 | Standardised Messages - O - Overpayments (codes from OA to OM).
Amended guidance. Standardised messages OD88 and OD91 amended. New standardised messages written for OE25, OE26 and OE27.
  | | TCM0166040 | Standardised Messages - O - Overpayments (codes from ON to OZ).
Amended guidance. Penalty debt recovery codes OT01 to OT15 added.
  | | TCM0174040 | Standardised Messages - U - Compliance.
Amended guidance. New standardised messages written for UB09, UB10, UB11 and UB12.
  | | TCM0176020 | Standardised Messages - X - Miscellaneous.
Amended guidance. Stuck cases title amended. New standardised messages written for XZ04 to XZ19.
  | | TCM0224280 | COP 26 responsibilities.
Steps 6, 7, 8, 9, 10 and 11 amended.
  | | TCM0224320 | COP 26 exceptional circumstances - Higher Officers only (Info).
Deleted guidance.
  | | TCM0224340 | COP 26 exceptional circumstances - Higher Officers only.
Amended guidance. Background amended. Steps 1, 2, 3, 4 and 5 amended. Steps 6 and 7 deleted.
  | | TCM0226040 | Overpayments - direct recovery action.
Amended guidance. Information amended throughout.
  | | TCM0226100 | Overpayments - disputes and manual suspensions - register and maintain.
Amended guidance. Information amended throughout and Note deleted.
  | | TCM0226160 | Overpayments - disputes - notice to pay issued - Enquiry Centres only.
Amended guidance. Steps 3, 4 and 5 amended.
  | | TCM0226190 | Disputed Overpayments-Establish Three Month Time Limit.
New guidance written.
  | | TCM0228260 | Overpayments - notional entitlement - household breakdown reported late.
Amended guidance. Steps 1, 7, 8, 13, 20, 21, 22 and 28 amended.
  |