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HMRC internal manual

Tax Credits Manual

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HM Revenue & Customs
Updated
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Tax Credits Manual: recent changes

Below are details of the amendments that were published on 17 October 2012 (see the update index for all updates)

Page Details of update
   
   
TCM0042220 DLA/AA entitlement - notification of disability changes (TCO only) (AG). Amended guidance. New notes added at the beginning and at step 5.
TCM0048100 Benefit start/end dates. Amended guidance. References to International Team corrected to UK Complex Team.
TCM0048105 ESA/PC awarded/in payment customer working 16 or more hours a week. Amended guidance. References to International Team corrected to UK Complex Team.
TCM0048180 Hours - increase/decrease. Amended guidance. Step 1 new note added.
TCM0118060 Earnings (Info). Amended guidance. Note amended.
TCM0118080 Employment income (Info). Amended guidance. Note amended.
TCM0138320 Tell Us Once - capturing and amending a claim. Amended guidance. Timescale changed from 21 to 30 days.
TCM0138440 ADD - Jobseeker’s Allowance. Amended guidance. Guidance rewritten.
TCM0174040 Standardised Messages - U - Compliance. Amended guidance. Note UA03 amended. New note UA85 added.
TCM0194200 NTC listing - Unfinalised S17 - Not Past 1SD (AG). Amended guidance. Steps 8 and 9 amended.
TCM0214060 Hardship - clerical top-up after referral from DMB - TCO only (AG). Amended guidance. Steps 4 & 6 amended.
TCM0214100 Hardship - manually backdating payment adjustments (AG). Amended guidance. Step 7 amended.
TCM0220040 Calculate and schedule manual payments and BF maintenance - Manual Payments Team only. Amended guidance. Guidance amended throughout.
TCM0220050 Manual payment - 1st Specified Date action. New guidance written.
TCM0220060 Manual Payment - BF maintenance - user requested payments. Deleted guidance.
TCM0220070 Manual payment - Manual payment referrals. New guidance written.
TCM0220080 Manual payment - calculating and scheduling payments - TCO. Amended guidance. Checklist and steps 1, 10, 12, 13, 47 and 48 amended.
TCM0220100 Manual payment - R92TC completion. New guidance written.
TCM0220110 Manual payment - User Requested Payment (URP) - determine if it can be paid by Bacs. New guidance written.
TCM0220120 Manual Payment - calculating and scheduling payments - Manual payments Team only. Deleted guidance.
TCM0220180 Manual payment - Check payment postings. Amended guidance. Steps amended throughout.
TCM0220200 Manual payment - Child Tax Credit rates table. Deleted guidance.
TCM0220220 Manual payment - Database maintenance (Info). Deleted guidance.
TCM0220240 Manual payment - Database maintenance (AG). Deleted guidance.
TCM0222000 Payment - manual payment (F-Z) - contents. Deleted guidance.
TCM0224280 Overpayments - COP 26 responsibilities. Amended guidance. All steps amended throughout.
TCM0228100 Overpayments - four-week run-on - post-finalisation of payments (AG). Amended guidance. Link corrected at step 14.
TCM0258100 Renewals - non-auto renewal cases. Amended guidance. Guidance rewritten.
TCM0258120 Renewals - notices. Amended guidance. Guidance amended throughout.
TCM0258140 Renewals - reply required renewal cases (Info). Deleted guidance.
TCM0268040 Unfinalised multi-years - Stage 1 - PY claims in provisional payment (AG). Amended guidance. BF dates amended throughout.
TCM0268080 Unfinalised multi-years - Stage 2 - Terminate and invite new claim (AG). Amended guidance. BF dates amended throughout. Step 16 amended.
TCM0268120 Unfinalised multi-years - Stage 2a - New claim received or reminder needs issuing (AG). Amended guidance. BF dates amended throughout.
TCM0268160 Unfinalised multi-years - Stage 2b - Not four-weekly paid - terminate and invite new claim (AG). Amended guidance. Step 3 amended. BF dates amended throughout.
TCM0284220 Complex cases - manual payments - issuing (AG). Amended guidance. Link corrected at step 3.
TCM0284300 Complex cases - manual renewal payments (AG). Amended guidance. Link amended at step 3.
TCM0284440 Prisoners - change of circumstances (Info). Amended guidance. Action to take section updated.
TCM0287215 Manual action for complex overpayments. New guidance written.
TCM0294060 Post Room - Valuables action. Amended guidance. Step 17 amended.
TCM1000115 How to trace an individual for HSV 1. Amended How To. Step numbers amended. Step 6 and 7 amended.
TCM1000490 How to establish the customers entitlement using SEES and populate the Calculation sheet - Manual Payments Team. Amended How To. Steps amended.
TCM1000509 How to search the manual payments BAU Database and URP Spreadsheet and create a new record. Amended How To. Steps amended.