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HMRC internal manual

Tax Credits Manual

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HM Revenue & Customs
Updated
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Tax Credits Manual: recent changes

Below are details of the amendments that were published on 14 November 2011 (use the update index for all updates)

| Page | Details of update | || | TCM0042280 | Establish if a change can be made (AG).
Amended guidance. Amendments at step 39.
  | | TCM0064300 | Intermediaries and representatives (TCO only).
Amended guidance. Amendments at the ‘Voluntary and Community Sector’ part and steps 6, 8, 12 and 14.
  | | TCM0066100 | Manual capture helpcard.
Amended guidance. Initial checks amended. Personal details amended at 1.6. Children amended at 2.8. Work details amended at 4.2, 4.5, 4.8 and 4.12. Income details amended at 5.1 and 5.7. Payments details amended at 6.2 and Appointee. Summary information screen on the computer, second to last Notes column box amended.
  | | TCM0066160 | Personal acting bodies (Info).
Deleted guidance.
  | | TCM0066180 | Personal acting bodies - Incomplete Applications work list items.
Amended guidance. Replaces ‘Personal acting bodies - Incomplete Applications work list items (AG)’.
  | | TCM0066200 | Personal acting bodies - referral from Contact Centre or correspondence.
Amended guidance. Replaces ‘Personal acting bodies - referral from Contact Centre or correspondence (AG)’.
  | | TCM0074060 | Retrieval and return of casepapers.
Amended guidance. Email address amended at step 2.
  | | TCM0113055 | Disability - pre-award checks.
Amended guidance. Amendments at steps 3, 14, 15 and 16.
  | | TCM0122040 | Disability - eligibility (Info).
Amended guidance.
  | | TCM0122060 | Disability - prescribed disabilities (Info).
Amended guidance. Amendment at the ‘regular treatment’ part.
  | | TCM0122080 | Disability - qualifying benefits and fast track procedure (Info).
Amended guidance.
  | | TCM0156080 | Standardised Messages - D - DWP benefits / Checkbrick.
Amended Guidance. New message at DG04.
  | | TCM0164040 | Standardised Messages - N - Change of circumstances (other).
Amended guidance. New messages at NZ21 to NZ23.
  | | TCM0168020 | Standardised Messages - P - Payments (codes from PA to PM).
Amended guidance. Messages PJ01 to PJ04 are no longer used. And there are new messages at PJ05 to PJ26.
  | | TCM0194040 | NTC listing - Unfinalised S17 - initial action.
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0196040 | NTC listing - Unprocessed S17 - initial action.
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0196100 | NTC listing - Unprocessed S17 - Compliance, SCO or Inhibited (AG).
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0212260 | Direct payments - validate high value payments (info).
Deleted guidance.
  | | TCM0212280 | Direct payments - validate large payments.
Amended guidance. Replaces ‘Direct payments - validate high value payments (Info & AG).
  | | TCM0228100 | Overpayments - four-week run-on - post-finalisation of payments (AG).
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0228200 | Overpayments - Individual Voluntary Arrangement reported.
Amended guidance
  | | TCM0236060 | BACS payment missing (AG).
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0240120 | Ceased Employment work list (AG).
Amended guidance.
  | | TCM0260140 | Renewals - clerical cases - handling (Info).
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0268040 | Unfinalised multi-years - Stage 1 - PY claims in provisional payment (AG).
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0268080 | Unfinalised multi-years - Stage 2 - Terminate and invite new claim (AG).
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0268200 | Unfinalised multi-years - Stage 3 - Work first unfinalised year (AG).
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM0288540 | Paying WTC upfront - complex case action - E400 from Other Member State.
Amended guidance. Amendments at step 13.
  | | TCM0298220 | Rapid Data Capture - post handling (AG).
Amended guidance. All references to EEA Team have been replaced with International Team.
  | | TCM1000222 | How to household end an award.
Amended How to guidance.
  | | TCM1000538 | How to issue a manual award notice.
Amended How to guidance.
  |