Beta This part of GOV.UK is being rebuilt – find out what this means

HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

How to re-issue an Individual Debt Statement (IDS) - TC1131

Guidance

Note: You can only re-issue a copy of an ‘original’ Individual Debt Statement (IDS).  This can be found in the ‘IDS List’ box displayed in the ‘Request Re-issue of IDS’ screen

Step 1

On the ‘Function Menu’

  • select ‘Renewal’ on the toolbar
  • select ‘Re-issue Notices’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’.

If you are taken to the ‘Select Individual’ screen

  • select the relevant individual
  • select the ‘IDS’ pushbutton
  • go to .

Note: if there has been one or more Individual Debt Statements (IDS) issued, the ‘IDS’ pushbutton will be available.

If you are taken to the ‘Select Application’ screen

  • select the relevant claim
  • select the ‘IDS’ pushbutton
  • go to .

Note: if there has been one or more Individual Debt Statements (IDS) issued, the ‘IDS’ pushbutton will be available and you will be taken to the ‘Request Re-issue of IDS’ screen.  If there has not been an ‘IDS’ issued, the ‘IDS’ pushbutton will be unavailable.

If you are taken straight to the ‘Request Re-issue of Notice’ screen, go to .

Step 2

On the ‘Request Re-issue of Notice’ screen

  • select the ‘IDS’ pushbutton
  • go to .

Step 3

In the ‘Request Re-issue of IDS’ screen details of the IDS issued to the selected individual will display

  • select the relevant IDS marked ‘original’ from the ‘IDS List’ box
  • select ‘OK’.

Note: The message ‘This request has been processed – do you wish to issue a further notice?’ will display

  • select ‘yes’ to repeat the process
  • select ‘no’ to return to the ‘function menu’
  • take no further action.

Note: you can only issue copies of an IDS marked ‘original. You will not be able to issue duplicates.