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HMRC internal manual

Tax Credits Manual

How to use Geographic Step Closure (GSC) Override function

To use this function you will need the correct user roles.

Note: To arrive at this point you will be manually capturing a new claim. The override function will be used when performing repair or corrective action

Step 1

On the ‘Summary Information’ screen

  • update application notes with TG04 or TG05 from TCM0174020. For how to do this, use TCM1000001.
  • complete any relevant repair action
  • select ‘OK’
  • go to .

Step 2

GSC business rules will recognise that the claim you are attempting to capture is for a postcode closed to new Tax Credit claims and the claimant(s) is not/are not of Pension Credit Qualifying Age (PCQA).

You will be presented with a warning message stating that ‘The Information captured is for a closed postcode. Application will be rejected unless overridden’. Within this message will be a GSC Override checkbox. Unless the override is applied the claim will be rejected.

Note: where the operator does not have the relevant business access the GSC Override checkbox will not be enabled

If you wish to override GSC business rules

  • place a tick in the ‘GSC Override’ box
  • select ‘Process’

If you do not wish to override GSC business rules

  • select ‘Process’
  • the claim will be rejected
  • a TC601U will be issued